Privacy Policy

Privacy Policy for the Betty Jean Brown Foundation

Last Updated: January 1, 2025

The Betty Jean Brown Foundation (“Foundation,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile applications (“App”) available on Apple’s App Store and Google Play, and when you engage with our services, including SMS text messaging. By accessing or using our App, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Accessibility Statement

The Betty Jean Brown Foundation is committed to making our App accessible to all users, including those with disabilities. If you encounter any accessibility barriers, please contact us at hello@bettyjeanbrown.org.

a. Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and profile details.
• Communication Information: Information provided during communications with us, including SMS messages.

b. Non-Personal Information

We may collect non-personal information, including but not limited to:

• Cookies and Tracking Technologies: Information gathered via cookies and similar technologies to enhance user experience and analyze app performance.
• Device identifiers (e.g., IP address, MAC address, and advertising ID).
• Usage data (e.g., features accessed, time spent on the App).
• App performance metrics and crash analytics.

c. Location Data

With your permission, we may collect location data from your device to enhance certain features of our App, such as providing localized content, enabling location-based reminders, or suggesting nearby events or resources relevant to you.

 

2. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To enable app functionality and deliver services requested by you.
• Communication: To send important notifications, updates, and promotional messages (including SMS messaging).
• Compliance: To comply with applicable legal requirements, including 10DLC (10-digit long code) regulations for SMS communication.
• Enhancements: To analyze usage patterns, improve our App, and develop new features.

 

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following ways:

• Examples of Service Providers: This includes cloud storage providers, payment processors, analytics services, and SMS communication platforms.
• Service Providers: With third-party vendors who perform services on our behalf, including app hosting, SMS messaging, and analytics.
• Legal Compliance: To comply with laws, regulations, legal processes, or government requests.
• Protection: To enforce our Terms of Use or protect the rights, privacy, safety, or property of our users, the Foundation, or others.
• Business Transactions: In connection with a merger, acquisition, or sale of assets, subject to applicable confidentiality standards.

 

4. SMS Text Messaging and 10DLC Compliance

We adhere to industry best practices for SMS messaging, including compliance with 10DLC regulations:

• Message Content: Users may receive SMS messages related to account updates, donation confirmations, or promotional messages from the Foundation.
• Frequency of Messages: You may receive up to 10 messages per month, depending on your engagement with the Foundation’s services.
• Consent: We only send SMS messages to users who have explicitly opted in. Consent is obtained during account registration or through a specific opt-in process.
• Opt-Out: Users can opt out of SMS communications at any time by replying STOP to any message. You can also contact us directly for assistance.
• Carrier Responsibility Disclaimer: Message and data rates may apply. The Foundation is not responsible for any charges imposed by your mobile carrier.
• Data Use: SMS data, including phone numbers, is used solely for communication purposes and is not shared with unauthorized third parties.
• Security: We implement encryption and access controls to protect SMS data.
• Complaint Resolution: If you experience issues with our SMS messaging services, please contact us at hello@bettyjeanbrown.org.

We adhere to industry best practices for SMS messaging, including compliance with 10DLC regulations:

• Consent: We only send SMS messages to users who have explicitly opted in.
• Opt-Out: Users can opt out of SMS communications at any time by replying STOP to any message.
• Data Use: SMS data, including phone numbers, is used solely for communication purposes and is not shared with unauthorized third parties.
• Security: We implement encryption and access controls to protect SMS data.

 

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For example, account-related data may be retained for as long as your account is active, transactional records for up to seven years for tax and auditing purposes, and communications data for a shorter period, typically not exceeding one year.

 

6. Your Rights and Choices

a. Access and Update

You may access and update your personal information directly within the App or by contacting us at hello@bettyjeanbrown.org. Additionally, you can manage your permissions for location services, notifications, and other features through your device settings.

b. Opt-Out

• Email: You may unsubscribe from promotional emails by clicking the unsubscribe link.
• SMS: Reply STOP to any SMS message to opt out of further text communications.

c. Data Deletion

You may request the deletion of your personal information by contacting us. Note that some data may be retained for legal compliance.

 

7. Data Security

We implement robust technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of sensitive data, regular security audits, employee training on data protection, and secured server environments with restricted access. However, no system is completely secure, and we cannot guarantee absolute security.

 

8. Children’s Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

 

9. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing any information.

 

10. International Users

If you are accessing our App from outside the United States, you consent to the transfer, storage, and processing of your information in the United States or other countries where we or our service providers operate. We comply with international privacy laws, such as the General Data Protection Regulation (GDPR) for users in the European Union.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. In the event of a data breach affecting your information, we will notify you promptly in accordance with applicable legal requirements. The updated version will be posted in the App with the “Last Updated” date. Continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.

 

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Address: 244 Fifth Avenue #2018, New York, New York 10001
• Phone: 212-335-0640
• Email: hello@bettyjeanbrown.org

By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.